PRIVACY POLICY

At TRAVELH.com, we value the confidentiality of the information you submit to us. We provide this Privacy Policy for you to be notified of the information we collect and how we keep them confidential. By visiting this Site, you agree to authorize TravelH to store and use your information as described herein.

The captions or headings provided in this Privacy Policy are strictly for the purpose of convenience and are not intended to limit the type or use of the information described under the particular caption or heading.

1. PERSONAL INFORMATION

We are committed to protecting your personal information and agree to handle your personal information in accordance with our Privacy Policy. By providing personal information to us, you agree that our Privacy Policy will apply to how we handle your personal information and you consent to us collecting, using and disclosing your personal information as detailed in our Privacy Policy.

In particular, you agree that in certain circumstances (such as where you request us to book international travel for you), we are permitted to disclose your personal information to overseas recipients. Such recipients may include the overseas travel service providers (e.g. airlines, accommodation or tour providers) with whom you make a booking. These travel service providers will in most cases receive your personal information in the country in which they will provide the services to you or in which their business is based.

We may also disclose your personal information to our overseas related entities and to service providers who perform services for us. Generally, we will only disclose your personal information to these persons in connection with facilitation of your travel booking and/or to enable the performance of administrative and technical services by them on our behalf. Where we disclose your personal information to any person (including all overseas recipients), you agree that we will not be required to ensure that person’s compliance with Indian privacy laws or otherwise be accountable for how they handle your personal information. When used above, “disclose” includes to transfer, share, send, or otherwise make available or accessible to another person or entity.

The captions or headings provided in this Privacy Policy are strictly for the purpose of convenience and are not intended to limit the type or use of the information described under the particular caption or heading.

2. COLLECTED INFORMATION

You need to provide us with certain personal information (“Personal Information”) for you to avail the services of TravelH which include or relate to the following:

  • User Information: Your name, telephone or mobile number, postal address, and e-mail address.
  • Corporate Information: Company name and other company information as necessary.
  • Billing Information: Cardholder name, credit card number, expiry date, or banking information as necessary.

For travel itinerary:

  • Travel Details: Origin, destination, departure/arrival dates and times, class of travel and frequent flyer program
  • Accommodation Details: Dates of stay, number of guests and room preferences.
  • Tour Packages: Tour operator, land transfers, car rentals and cruises.
  • Travel Companion: We need to know the identity and basic information about the person who is included in the travel itinerary. You warrant that all travel companions gave their consent for you to provide us with their respective personal information.

Other collected information:

  • Cookies and Technology: Cookies, IP address, web browser, referring sites, web access and social media provider.

You may choose not to divulge all of the foregoing (e.g. keep your employer secret or turn off your cookies settings) and still enjoy the services of TravelH. However, some basic information like your true identity and contact details are required.

You must voluntarily provide us the aforementioned information for us to complete your travel itinerary.

Please check your web browser settings and the Privacy Policy of social networking sites to manage the information that we may be able to access via Cookies and Technology.

Sensitive Billing Information shall only be used to process your payment. Your Travel Itinerary is used for the general purpose of completing your travel booking request made through this Website.

Information obtained via Cookies and Technologies enables Rajah Travel to customize your browsing experience for you to enjoy our services better, to offer specialized advertising and to notify you about special offers or rewards program that may be of interest to you.

We also use your Personal Information for maintenance and improvement of this Website, to prevent unlawful activities and to enforce our Terms and Conditions of Use.

Your personal information is retained only so long as we need it to provide information, Travel Services and other services to you, and for a reasonable length of time thereafter in order to meet any Identified Purpose or other legal or business purpose.

3. EXCLUSION OF LIABILITY

Your particular travel or other arrangements may require the disclosure of your personal information to airlines, hotels and other Suppliers or third parties who are not subject to the Laws for residential, jurisdictional or other reasons. Foreign Suppliers may not be required to protect personal information in the same way or to the same extent as required by the Laws.

Our liability for the failure of any such Foreign Supplier to protect your personal information is specifically excluded. If you have any concern about the disclosure of personal information to a Foreign Supplier you should advise us in writing well in advance of any travel reservation or other arrangement being made with or involving such Foreign Supplier on your behalf.

From time to time we may update the personal information that we have on file for you. We rely on you however to advise us of any relevant changes to or errors in your personal information and shall have no responsibility for any personal information that is inaccurate. In addition, although we take reasonable steps to protect your personal information, we are not responsible for any improper use of your personal information that is beyond our reasonable control.